Terms of service
Effective Date: February 18th, 2025
The Resurge Clinic
1. Acceptance of Terms
By accessing or using the website, services, products, telehealth services, programs, or communications provided by Resurge Clinic (“Resurge,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service.
If you do not agree, you must not use our services.
2. Medical Disclaimer
The content provided on this website and through our services is for informational and educational purposes only.
- It is not intended as medical advice.
- It does not establish a physician-patient relationship unless and until you complete required intake documentation and are formally accepted as a patient.
- You should not disregard professional medical advice or delay seeking treatment based on information provided by Resurge Clinic.
If you are experiencing a medical emergency, call 911 or seek immediate medical care.
3. No Guarantees
Individual results vary.
We do not guarantee specific medical outcomes, weight loss results, symptom resolution, or health improvements. Testimonials and case studies represent individual experiences and do not guarantee similar results.
4. FDA Disclosure (Supplements & Wellness Products)
Certain products sold or recommended by Resurge Clinic may include dietary supplements or wellness products.
Statements regarding supplements have not been evaluated by the Food and Drug Administration (FDA). These products are not intended to diagnose, treat, cure, or prevent any disease.
Prescription medications, if applicable, are provided only after appropriate medical evaluation and in compliance with federal and state law.
5. Eligibility
You must be at least 18 years old to use our services unless parental consent is provided and permitted by law.
By using our services, you confirm that:
- The information you provide is accurate and complete.
- You will not use our services for unlawful purposes.
- You are legally able to enter into binding agreements.
6. Telehealth Services
If you participate in telehealth services:
- You consent to receive healthcare services via electronic communication.
- You understand that telehealth has inherent risks, including technical failure and data transmission risks.
- You acknowledge that laws and regulations governing telehealth vary by state.
Telehealth services are only available in states where our providers are licensed.
7. Prescriptions & Medical Treatment
If you are prescribed medication:
- You agree to provide accurate medical history and current medication information.
- You understand that prescriptions are issued at the sole discretion of the licensed provider.
- Resurge Clinic does not guarantee that a prescription will be issued.
You agree to use prescribed medications only as directed.
8. Payment & Billing
All fees are due at the time of service unless otherwise stated.
By submitting payment information, you authorize Resurge Clinic to charge:
- Consultation fees
- Program fees
- Subscription fees (if applicable)
- Product purchases
Prices are subject to change without notice.
9. Subscription Terms (If Applicable)
If you enroll in a subscription program:
- You authorize 30-day recurring charges.
- Subscriptions renew every 30 days automatically.
- Cancel anytime by emailing brenna@theresurgeclinic.com.
Refund policies applies to any subscription.
10. Refund Policy
Unless otherwise stated:
- Medical services are non-refundable once provided.
- Supplements and products may be subject to a limited return policy.
- Shipping fees are non-refundable.
Specific refund terms will be disclosed at checkout.
11. HIPAA & Privacy
Resurge Clinic complies with applicable federal and state privacy laws, including HIPAA.
Your protected health information (PHI) will be handled in accordance with our Privacy Policy.
Please review our Privacy Policy for detailed information regarding data collection and use.
12. SMS & Electronic Communications
By providing your phone number or email address, you consent to receive:
- Appointment reminders
- Treatment updates
- Promotional messages (if opted in)
Message and data rates may apply.
You may opt out at any time by replying STOP to SMS messages or using unsubscribe links in email communications.
Consent to marketing communications is not required as a condition of receiving services.
13. Intellectual Property
All website content, branding, logos, programs, and materials are the property of Resurge Clinic.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
- Republish
Without prior written permission.
14. Limitation of Liability
To the fullest extent permitted by law:
Resurge Clinic shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
Our total liability shall not exceed the amount paid by you for services rendered.
15. Indemnification
You agree to indemnify and hold harmless Resurge Clinic and its providers from any claims arising from:
- Your misuse of services
- Inaccurate information you provide
- Violation of these Terms
16. Governing Law
These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.
17. Dispute Resolution & Arbitration (Recommended for Ads & Legal Protection)
Any disputes shall be resolved through binding arbitration in the State of [Insert State], except where prohibited by law.
You waive the right to participate in class-action lawsuits.
18. Modifications
We reserve the right to update or modify these Terms at any time. Continued use of services constitutes acceptance of revised Terms.